Activities

Customer Complaints Arbitration Panel

It is a committee that you can apply to evaluate the disputes you have with your bank regarding banking services.

Fraudulent transactions made through misuse of POS devices, debit cards or credit cards are considered fictitious transactions.

It collects risk information of customers of financial institutions and this information is shared by the Risk Center, subject to approval.

The development of the banking profession is among the founding objectives of the Banks Association of Türkiye.